Clinic Manager

• Instructor: admin
• Duration: 5 days

Course Description:

This course aims at equipping individuals with quality improvement of person-focused, culturally relevant care with an emphasis on professionalism, technology, and ethical practice to foster innovation and sustainability in healthcare facilities.

Learning Objectives:

• Efficiently handle patient reception, schedule meetings, and provide exceptional customer care services, ensuring smooth operational flow in medical settings.
• Acquire expertise in staffing, recruitment, employee training, and performance evaluation, fostering a competent and motivated healthcare workforce.
• Monitor, review, and maintain patient records accurately, ensuring accessibility while adhering to legal and ethical standards, enhancing data management proficiency.
• Understand and uphold codes of conduct, confidentiality, and privacy regulations in medical environments, implementing stringent security procedures to safeguard patient information.
• Develop proficiency in performing minimal medical procedures such as taking blood pressure and monitoring blood glucose levels, administering injections, and inserting IVs for anesthesia administration.
• Acquire essential skills in emergency medical procedures including CPR, wound care, and bleeding control, ensuring the ability to respond effectively during critical situations.