Course Category: General Management

Showing 1-7 of 7 results
Free

ISO Audit and preparation for certification

Course Description: ISO Certification for Healthcare Industry┬áthat can help the organizations belonging to the healthcare sector in demonstrating their credibility in the market. ISO certifications have huge significance across a varied range of industries. They not only help in improving the processes within the organization, but also ensure a smooth…
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Free

Excellence in Healthcare Hospitality and Customer Service

Course Description: In this workshop, delegates will explore the critical relationship between healthcare and hospitality, and how they can work together to deliver an outstanding patient and guest experience. Participants will be equipped with the knowledge and skills needed to make excellence a habit, as they strive to delight their…
0
Free

Cultural Competency and Patient-Centered Care

Course Description: This course aims to equip healthcare professionals with the necessary tools and strategies to understand, respect, and effectively engage with patients from various cultural backgrounds. Learning Objectives:   Recognize the diversity of cultural backgrounds in the patient population, Apply best practices for clear and empathetic communication with patients.…
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Free

Clinic Manager

Course Description: This course aims at equipping individuals with quality improvement of person-focused, culturally relevant care with an emphasis on professionalism, technology, and ethical practice to foster innovation and sustainability in healthcare facilities. Learning Objectives:   Efficiently handle patient reception, schedule meetings, and provide exceptional customer care services, ensuring smooth…
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Free

Healthcare Data Security, Privacy, and Compliance

Course Description: This course explores diverse methods for safeguarding digital health information. It explores the concept of interoperability in healthcare while highlighting the risks associated with security breaches, including cyber threats like malware and phishing attacks. The training also covers proactive measures to counter these threats effectively. Additionally, contemporary techniques…
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Free

International Marketing in health care

Course Description: This course provides participants with the knowledge and skills to navigate the complexities of international markets and develop successful marketing campaigns on a global scale. Through a combination of interactive lectures, case studies, and group discussions, participants will gain practical insights into the challenges and opportunities of international…
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Free

Supplier Management and Validation

Course Description: This course is designed to provide participants with the knowledge and skills necessary to effectively validate and manage suppliers in the healthcare industry and that they meet quality and regulatory requirements. Learning Objectives:   Understand the step-by-step process for validating vendors effectively. Recognize the crucial importance of validating…
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